Keyhan Energy Trade Development Company (Keyhan Energy) is committed to the privacy of its visitors and customers. This policy explains what happens when you use the website keyhanenergy.net — what information is collected, how we use it and how we protect it. By using this website, you accept this policy.

1) Information we collect

  • Information you provide yourself: When you fill in the contact form or send a quote request, your name, phone number, email address and message text are collected.
  • Technical information: Data such as IP address, browser and device type, pages visited and visit time are automatically recorded in server logs and analytics tools.
  • Cookies: Cookies are used for proper site operation and statistical measurement (section 4).

2) How we use the information

  • Responding to your quote requests and enquiries and providing technical advice;
  • Improving the quality, security and efficiency of the website and services;
  • Updates about products, projects and services, only at your request or with your consent.

3) Sharing with third parties

Keyhan Energy does not sell or rent your personal information. Information is shared with others only in these cases: providers of the site's infrastructure and technical services (such as hosting and analytics tools), who are bound to confidentiality; or where required by law and requested by the competent authorities.

4) Cookies

Cookies are small files stored on your browser to remember settings and measure how the site is used. You can manage or delete cookies through your browser settings; in that case some parts of the site may not work properly.

5) Information security

Communication with this website is encrypted over the secure HTTPS/SSL protocol, and standard technical and administrative measures are applied to protect information. However, no method of data transmission or storage on the internet is 100 percent secure, and absolute security cannot be guaranteed.

6) Data retention

Your information is retained only as long as needed to respond to requests and for the purposes stated, or as required by law, after which it is deleted or anonymized.

7) Your rights

You may request access to, correction of, or deletion of your personal data. To do so, contact us through the channels in section 10.

8) Links to other websites

This site may contain links to other websites. Keyhan Energy is not responsible for the privacy policy or content of those sites, and we recommend reading each site's privacy policy separately.

9) Changes to this policy

This policy may be updated in the future. The current version is always available on this page, and the date of the last update is shown at the bottom of the page.

10) Contact us

For any question about this policy or your personal data, use the Contact us page or call 09966171347 to get in touch with us.

11) Service account and calculator reports

Account information and reports: To register for a services account, your email address is collected. Email verification status and the time and version of consent are recorded. When a solar or UPS report is saved, the inputs entered, results, summary, assumptions, service type, language, request and report IDs, and the calculation and save times are linked to your account and stored.

Purpose of use: This information is used to provide the service, maintain and display account reports, track email delivery status, and prevent duplicate submissions. To limit repeated requests, account information, email and the request's IP address are used in temporary controls.

Service-related messages: The password-setting message, email verification and the report copy all relate to this service. After a report is saved, a request is made to send the full text of the inputs, results, summary and assumptions, together with a private link to the report, to the account's verified email. This copy is in the body of the email and is not a PDF attachment. The message is passed from the site's email system to your mailbox provider; acceptance of the send request is not confirmation that the message reached your inbox. Consent to membership and receiving the report does not include promotional messages.

Viewing and requests regarding your information: Viewing a report in the account area is limited to the owner of that account signing in. In the current version there is no option to delete or directly export a report from the account. To request access to, correction or deletion of your information, use info@keyhanenergy.net.

Report retention: Saved reports are not deleted automatically after a fixed period. Requests regarding retention or deletion of information are made through the same contact channel.

Last updated: 12 October 2026